Rules help MESH AI capture the labour regulations, organizational HR policies, union requirements, as well as any other requirements for scheduling. They are used by our MESH Autoscheduler engine to assign Members to Shifts, and to recommend Members for Shifts. Administrators can change the Rules that apply to their Team from and Schedule by clicking ‘Add or Remove Team Rules’.
Hard Rules are Rules that should never be broken or violated. MESH AI builds the Schedule around these Rules. If MESH AI cannot find a Schedule that satisfies all the Hard Rules, it will still suggest a Schedule but will indicate which Shifts break the Hard Rules, and will provide a reason.
Soft Rules are more flexible and less important than Hard Rules. They are used to optimize or provide an "ideal" Schedule. MESH AI accommodates these Rules as much as possible, while prioritizing the Hard Rules.