1. You should have received an email that will look like the image below.
To join the team, simply click 'Join the Team'. If you have not been on the system before, you will be sent to a registration page. If you already have an account, you may be asked to sign in, but you may skip to step 5.
2. Enter your information on the registration screen. Note, if you wish to use an email address that is different than the email address that you received your invitation at, you will have a couple extra steps at the end of this process.
Important note: Double check your time zone. If you set your time zone incorrectly, Events may appear at the wrong times in Mesh AI.
4. If you created an account using a different email, you may be asked to activate your account. An email with a link will be sent to your email to prove that you own the email address you signed up with (see picture below). Sometimes this email is sent to Spam folders. If you do not receive an activation email, contact MESH AI support.
5. On logging in you should have joined the team that you were invited to. If you have other invitations pending, you may confirm them by simply clicking ‘Join’ in the teams list (see below).
If you do not see any invitations, you likely did not sign up with the email that you were invited with. That’s ok! After you have successfully activated your account, go back to the original invitation email and click ‘Join the Team’ this will associate the invitation with your newly created account.
If you have any trouble with any of these steps, please contact MESH AI support via the chat interface or email us! We’re here to help.